Careers

Careers at Document Data Solutions (DDS)

DDS is committed to providing a positive, values-based work environment where high-performers are challenged and empowered to act on their passion for our customers. If you share our values and a strong commitment to delivering results, DDS can provide you with great opportunities to contribute to and share in our success. Document Data Solutions is an Equal Opportunity Employer M/F/D/V and offers a drug free environment.

We are seeking an energetic, self-motivated, and experienced Service Technician to join our growing team. The ideal candidate will install and service DDS products, troubleshoot issues, and ensure customer satisfaction. This role requires technical proficiency, problem-solving skills, and the ability to work both independently and collaboratively.

Key Responsibilities

  • Install and service DDS systems according to drawings and SOPs
  • Troubleshoot and resolve technical issues
  • Order and replace parts as needed
  • Maintain high levels of customer satisfaction
  • Collaborate with team members and support staff

Qualifications

  • High School Diploma
  • Minimum 5 years’ experience in a service-related role, preferably in the print and mail industry
  • Proficiency with computers and Windows operating systems
  • Familiarity with vision and inkjet solutions (preferred)
  • Ability to read and interpret technical drawings
  • Strong oral and written communication skills
  • Valid, clean driver’s license
  • Valid and current passport
  • Ability to pass a drug test
  • Team-oriented mindset

    Interested candidates
    should submit their resume and cover letter to careers@dds-usa.com